How do I start getting my business mail using my Rediffmail Pro account?
When I switch my business mail to your servers, what happens to my old mails?
  New mails? Mails I have received during the switching process?
Do I have to create new email IDs when I change to Rediffmail Pro?
How many email IDs will I get with my Rediffmail Pro account?
Do I have to wait for my subscription to end with my current mail service provider?
Do you provide web-hosting services?



What will happen to my mails if I don't buy Rediffmail Pro at the end of trial period?
Do I get to use all the features during FREE trial period?
Can I buy Rediffmail Pro account before the end of FREE trial?
What do I get for Rs 1199, when I sign up?

If you have any more questions please write to us at customersupport@rediff.co.in






How do I start getting my business mail using my Rediffmail Pro account?
If you have a website without an email service, or want to change your email service, all you have to do is:

           1.Place your order for Rediffmail Pro.
           2.Follow the step-by-step directions in the email you will receive from us. These
               directions will show you how to change your MX record to point to
               mail.rediffmailpro.com on you existing DNS server.

If you do not have a web site/email service hosted on your domain name, you can access the Rediffmail Pro DNS servers and begin using the email solution.

Your account will be activated in 24 to 48 hours after your payment is received.

If you need help at any point, simply email us and our qualified staff will guide you through the entire process.



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When I switch my business mail to your servers, what happens to my old mails? New mails? Mails I have received during the switching process?
The old mails will continue to exist on your current mail system (server).
After the process is complete, you will not receive any new mail on your current mail system (server).
All new mail will be sent to your Rediffmail Pro account.

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Do I have to create new email IDs when I change to Rediffmail Pro?
Yes, you will have to create new email IDs after you have created your Rediffmail Pro account. These could have the same names as you had earlier.

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How many email IDs will I get with my Rediffmail Pro account?
As a standard package you get 5 email IDs. However, you can add as many email IDs as you need, in multiples of 5.

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Do I have to wait for my subscription to end with my current mail service provider?
No, its not necessary for you to wait for your subscription with your current mail /domain service provider to end.

However you will have to continue to maintain your contract for the domain name with the company you purchased it from, since an email service needs to have a domain.

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Do you provide web-hosting services?
We do not provide website hosting solution at the moment.

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What will happen to my mails if I don't buy Rediffmail Pro at the end of trial period?
If you do not buy Rediffmail Pro at the end of your free trial period, you can change your mail back to your current email service using the same process you used to switch to Rediffmail Pro.

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Do I get to use all the features during FREE trial period?
You may use all the features of Rediffmail Pro during the FREE trial except the POP3 access and the facility to add more email IDs and storage. These features will be available to you as soon as you buy Rediffmail Pro.

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Can I buy Rediffmail Pro account before the end of FREE trial?
Yes, you can buy Rediffmail Pro at any time during the trial period. Just click on the 'buy now' link on the left hand side of your Rediffmail Pro inbox.

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What do I get for Rs 1199, when I sign up?
You get the Rediffmail Pro business email service on your existing domain name. Click here to see the powerful features.

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